In App Messages That Build Loyalty
Your autonomous AI agent turns app users into loyal direct customers. Welcome messages that feel personal, rewards celebrated at the perfect moment, gentle nudges toward direct engagement - all powered by unified customer profiles and working 24/7.
Powered by Unified Customer Data
Every in-app message draws from complete customer profiles. 'Welcome back, Marie! Your favorite items are back in stock' feels personal because it is - your AI agent knows their history.
Autonomous Engagement
Your AI agent decides when to engage. New user? Onboard them. Loyalty points expiring? Remind them. VIP browsing? Show exclusive offers. No manual triggers needed.
Natural Language Insights
Ask 'Which in-app messages drove the most conversions?' or 'What's my onboarding completion rate?' Get instant answers without digging through analytics.
Autonomous In-App Workflows
Your AI agent delivers the right message at the perfect moment
Direct Purchase Onboarding
New app user detected
"Welcome to our app, Pierre! Buy directly and earn loyalty points - no marketplace fees means better value for you. Get 100 welcome points now."
Platform Conversion
Marketplace user identified
"Noticed you usually shop through a marketplace? Buy direct next time and earn double loyalty points - we'll remember your preferences!"
Loyalty Progress
Near tier upgrade
"Just 50 points from VIP, Sophie! One more purchase unlocks exclusive early access to new product drops. Shop now?"
VIP Recognition
VIP opens app
"Welcome back, VIP! Your favorite items just landed in your size. Tap to shop before they sell out."
Every Message Feels Personal
Your AI agent draws from unified customer profiles to create truly personalized experiences
Customer Recognition
Name, purchase history, and preferences remembered across every interaction
Taste Preferences
Favorite dishes, drinks, and dietary requirements suggested automatically
Perfect Timing
Visit patterns analyzed to send messages when customers are most receptive
Loyalty-Aware Offers
Loyalty tier shapes exclusive offers and VIP treatment levels
Special Occasions
Birthdays, anniversaries, and milestones celebrated at the right moment
Platform Intelligence
Marketplace and third-party platform history informs direct conversion messaging
Ask Questions, Get Answers
Understand how messages drive app engagement:
Which messages drove the most direct conversions?
What's my onboarding-to-purchase rate?
How many marketplace customers converted to direct?
Best message type for VIP engagement?
What's my in-app channel ROI?
"Our app sat unused until Caramel's in-app messaging brought it to life. Now customers actually use it - they buy directly, redeem rewards, and feel recognized. We've cut marketplace commissions by 35% and app-driven revenue is up 220%."
Nina Petrov
Head of Digital, Aurora Retail Group, Prague
Drive Direct Purchases Through Your App
Turn app users into direct customers. Your AI agent delivers personalized onboarding, shows the benefits of buying direct, and converts marketplace shoppers with tailored incentives. 89% complete onboarding, 67% convert to direct.
Loyalty Progress That Motivates Action
Your AI agent celebrates milestones and drives behavior: 'Just 50 points from VIP, Sophie!' Smart progress notifications increase visit frequency and deepen customer engagement with your loyalty program.
VIP Recognition That Builds Relationships
Make VIPs feel special with personalized in-app messages. Your AI agent recognizes their status, offers exclusive access, and remembers preferences - building the kind of relationship that keeps them coming back.
Stop Paying Commissions. Start Building Relationships.
Join forward-thinking businesses reclaiming their customer data from third-party platforms. Build direct connections, increase loyalty, and keep 100% of your revenue.
