BDP Net CPOS Handles the Transaction. Caramel Builds What Comes After.
BDP Net CPOS provides comprehensive point-of-sale management for restaurants and hospitality businesses. Caramel connects to BDP Net CPOS transaction data to build customer profiles, loyalty programmes, and WhatsApp campaigns that turn every sale into a customer relationship your business owns.
What the BDP Net CPOS + Caramel Integration Makes Possible
BDP Net CPOS processes your sales efficiently and generates detailed transaction records. Caramel takes those records and activates them as a customer engagement engine. Every BDP Net CPOS transaction flows into a unified Caramel customer profile — enriching visit history, updating loyalty status, and feeding the AI agent that runs post-visit campaigns, win-back sequences, and targeted promotions automatically. The data your POS already generates starts building the customer relationships your business needs to grow.
Import BDP Net CPOS transaction data into unified Caramel customer profiles automatically
Trigger loyalty point accrual and tier progression from BDP Net CPOS payment records
Launch WhatsApp and SMS campaigns based on real customer purchase behaviour
Run AI-driven win-back sequences for customers who have lapsed
Segment customers by visit frequency, spend level, and behavioural patterns
Build a first-party customer database independent of any platform or aggregator
Integration Features
Transaction Data Flows Into Customer Profiles
Every BDP Net CPOS sale is matched to a Caramel customer profile and added to their transaction history automatically. The profile updates continuously — visit patterns, spending levels, and loyalty status — without manual data management.
Loyalty Points From BDP Net CPOS Payments
Caramel's loyalty engine reads BDP Net CPOS payment confirmations to accrue points and advance tier status in real time. Every purchase earns loyalty automatically — no staff intervention required.
Post-Visit WhatsApp Campaigns
After each BDP Net CPOS transaction, Caramel's AI agent sends a personalised WhatsApp message — thank-you, loyalty update, or next-visit offer — achieving open rates above 95% that email alone cannot reach.
Behavioural Segmentation From Transaction Data
Caramel creates dynamic customer segments from BDP Net CPOS transaction history — frequent buyers, high spenders, occasional visitors, lapsing regulars — powering campaigns that reach the right people with the right message.
Autonomous Win-Back for Lapsed Customers
When a regular customer's BDP Net CPOS transaction frequency drops below their normal baseline, Caramel triggers a personalised win-back campaign via WhatsApp and SMS — before the customer permanently disengages.
Digital Wallet Loyalty Cards
Apple Wallet and Google Wallet loyalty cards issued through Caramel update automatically with each BDP Net CPOS transaction — loyalty that lives in the customer's phone, always current, always visible.
How It Works Together
Convert First-Time Buyers Into Loyalty Members
A customer completes their first BDP Net CPOS transaction. Caramel creates their profile, sends a WhatsApp welcome, enrolls them in your loyalty programme, and issues a digital wallet card. The second purchase earns points — the relationship moves from transactional to retained.
Identify and Reward High-Value Customers
Caramel monitors BDP Net CPOS transaction history and automatically segments customers by lifetime spend. High-value customers receive a VIP WhatsApp recognition and exclusive offers — without anyone manually reviewing sales reports.
Win Back Lapsed Customers Automatically
A regular customer who has not made a BDP Net CPOS purchase in 30 days receives a personalised win-back WhatsApp — a loyalty bonus, a new product introduction, or a seasonal offer — triggered automatically by Caramel's lapse detection.
Seasonal Campaigns Targeted by Purchase History
Caramel uses BDP Net CPOS purchase history to identify which customers are most likely to respond to seasonal promotions and sends targeted WhatsApp campaigns — reaching buyers based on real behaviour rather than generic audience lists.
Post-Purchase Review Requests That Build Reputation
Caramel sends WhatsApp review invitations 24–48 hours after BDP Net CPOS transactions — when satisfaction is fresh and response rates are highest. Consistent authentic reviews build the reputation that drives new customer discovery.
Customer Intelligence in Plain Language
Ask Caramel 'Which customers made three or more purchases last quarter but haven't returned this month?' and receive an instant answer from BDP Net CPOS transaction data — no export, no spreadsheet, no analysis wait.
Why Connect BDP Net CPOS with Caramel
POS Data That Becomes Customer Intelligence
BDP Net CPOS transactions build a living customer database — profiles, histories, loyalty status — that makes every subsequent interaction more valuable
Loyalty Embedded at the Point of Sale
Points and tiers advance automatically at the moment BDP Net CPOS records the transaction — loyalty happens without extra steps for customers or staff
WhatsApp at 95%+ Open Rates
Post-transaction campaigns via WhatsApp create direct customer communication channels that email alone cannot sustain
Win-Back Without Manual Oversight
AI lapse detection and automatic re-engagement sequences recover customers continuously, without staff needing to review sales data
Campaigns From Real Purchase Patterns
Every promotion targets customers based on actual BDP Net CPOS behaviour — not assumptions — producing higher conversion and better marketing ROI
A Customer Database Your Business Owns
Every customer captured from BDP Net CPOS data is reachable directly — a first-party asset that grows with every transaction and belongs entirely to your business
Make Every BDP Net CPOS Transaction Work for Customer Retention
Connect BDP Net CPOS with Caramel and turn your transaction data into loyalty programmes, WhatsApp campaigns, and direct customer relationships that drive measurable return.
Talk to Our TeamGet Started Today
Connect BDP Net CPOS with Caramel and start optimizing your operations today
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