Blogs & News

Discover insights, tips, and best practices for running successful gift card programs. Stay updated with the latest trends in customer loyalty and engagement.

Beyond Gmail: How Conversational AI Is Changing HCP Engagement Forever Beyond Gmail: How Conversational AI Is Changing HCP Engagement Forever

Beyond Gmail: How Conversational AI Is Changing HCP Engagement Forever

Static, one-way email blasts are dead. Physicians now expect two-way, on-demand engagement. Conversational AI integrated into WhatsApp allow

20 Jul, 2024
The 80/20 Rule of Global-to-Local Content Governance The 80/20 Rule of Global-to-Local Content Governance

The 80/20 Rule of Global-to-Local Content Governance

A constant tension exists between global pharma HQ, which demands brand consistency, and local affiliates, who need agility to address regio

20 Jul, 2024
Pharma's Taxonomy Problem: Why You Can't Measure What You're Not Tracking Pharma's Taxonomy Problem: Why You Can't Measure What You're Not Tracking

Pharma's Taxonomy Problem: Why You Can't Measure What You're Not Tracking

You cannot optimize what you cannot measure, and you cannot measure what isn't properly tagged. Pharma's biggest barrier to true omnichannel

20 Jul, 2024
From Congress to Connection: Building Omnichannel Journeys That Convert From Congress to Connection: Building Omnichannel Journeys That Convert

From Congress to Connection: Building Omnichannel Journeys That Convert

Pharma spends millions on medical congress sponsorships, yet post-event follow-up is often relegated to a single, generic 'Thank you for vis

20 Jul, 2024
You're Paying Meta to Retarget People Already in Your CRM — And You Don't Know It You're Paying Meta to Retarget People Already in Your CRM — And You Don't Know It

You're Paying Meta to Retarget People Already in Your CRM — And You Don't Know It

When you set up a Meta retargeting campaign, you are typically targeting everyone who visited your website in the last 30, 60, or 90 days. T

16 Jul, 2024
How Bootcamps Can Increase Enrollment Yield with WhatsApp How Bootcamps Can Increase Enrollment Yield with WhatsApp

How Bootcamps Can Increase Enrollment Yield with WhatsApp

The modern student expects immediate answers. For fast-paced coding bootcamps and vocational schools, the speed of response to an inquiry ca

15 Jul, 2024
Automating Student Recruitment for Higher Education Automating Student Recruitment for Higher Education

Automating Student Recruitment for Higher Education

Higher education institutions face a massive challenge. Managing thousands of prospective students across multiple channels requires an enor

15 Jul, 2024
Dual-Track Nurturing: Engaging Both Parents and Students Dual-Track Nurturing: Engaging Both Parents and Students

Dual-Track Nurturing: Engaging Both Parents and Students

In higher education and private K-12, the decision-making unit consists of two distinct personas: the student and the parent. Each has entir

15 Jul, 2024
Reducing Administrative Burden in EdTech Admissions Reducing Administrative Burden in EdTech Admissions

Reducing Administrative Burden in EdTech Admissions

Admissions teams in EdTech spend a disproportionate amount of their time chasing missing documents and answering repetitive administrative q

15 Jul, 2024
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